Microsoft Word Unresponsive Mac

admin 07.04.2020

To quit (close) a Mac app normally, choose Quit from the app's menu in the menu bar, or press Command (⌘)-Q. If the app doesn't quit, follow these steps to force the app to quit.

How to force an app to quit

Press these three keys together: Option, Command, and Esc (Escape). This is similar to pressing Control-Alt-Delete on a PC. Or choose Force Quit from the Apple () menu in the upper-left corner of your screen.
Select the app in the Force Quit window, then click Force Quit.

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You can also force the Finder to quit, if it stops responding. Select Finder in the Force Quit window, then click Relaunch.
If none of your apps are responding, you can force your Mac to restart.
You can also force an app to close on your iPhone, iPad, or iPod touch.

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Oct 18, 2019 My Microsoft Keyboard or Mouse doesn’t do what I want it to. What I type on the keyboard doesn’t match what I see on the screen. Special keys on the keyboard aren't functioning. Keyboard volume controls aren't working. The scroll wheel on my mouse isn't working as I expect.
May 22, 2019 Fix Microsoft Word Not Responding on Mac. If Microsoft Word doesn't respond on Mac, you may force quit the application and fix the problem with the following methods. Clear the Auto Recovery folder. Step 1 Open the Go menu and click Home. Step 2 Go to Documents Microsoft User Data then you will find the Office Autorecovery folder.
May 05, 2010 I have Microsoft Word for Mac and it is not responding. I haven't saved in a while and I was wondering if there is a way to either save or recover my process before I have to force quit the program.
Mar 13, 2020 Microsoft Word Unresponsive on Mac Hi, I have the latest version of Microsoft Word on my new Macbook. It freezes and becomes unresponsive at least once a day. I have updated my software so I know that is not the issue. How do I fix this?
Microsoft Word Unresponsive on Mac Hi, I have the latest version of Microsoft Word on my new Macbook. It freezes and becomes unresponsive at least once a day.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Microsoft Word Unresponsive Mac Laptop

Symptoms

When you try to open a file from a network location in one of the Microsoft Office programs such as PowerPoint 2003 , Excel 2003, Publisher 2003 or a later version of them, the Office program may run very slowly or may appear to stop responding (hang).

Cause

This behavior may occur if the connection to the network location is lost during the time that your Office program is opening the file.

Workaround

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows.

To work around this behavior, add the EnableShellDataCaching value to the Microsoft Windows registry. To do this, follow these steps:

Close your Office programs.
Purchase microsoft office for mac. Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate, and then click to select one of the following registry keys accordingly:
- Office 365, Office 2019 and Office 2016:
  HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonOpen Find
- Office 2013:
  HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0CommonOpen Find
- Office 2010:
  HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0CommonOpen Find
- Office 2007:
  HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0CommonOpen Find
- Office 2003:
  HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0CommonOpen Find
After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
Type EnableShellDataCaching, and then press ENTER.
Right-click EnableShellDataCaching, and then click Modify.
In the Value data box, type 1, and then click OK.
Note
Any non-zero number in the Value data box will turn on caching. A zero number or blank (default) will turn off caching.
On the File menu, click Exit to quit Registry Editor.

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Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.

More information

Microsoft Word Unresponsive Macbook

This situation may occur after you click Open in the Open dialog box (on the File menu, click Open) to open a file from a network location (for example, a network server). During the process of opening the file, you lose your network connection or the network location that contains the file that you are trying to open goes down. During the process of opening the file, your Office program tries to add the file name and the path information of the file that you are trying to open to the Windows recent file list. Because the network location (path) does not now exist, the Office program may run slowly and may appear to stop responding (hang).

Note

Microsoft Word Mac Os

This situation may also occur if your connection to your network is slow because your Office program has to make multiple queries to the network to obtain the correct file information.