Microsoft Word On Mac Issues

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• Part 1: Why Microsoft Word Keeps Crashing on Mac? Before we discuss issues to fix the Microsoft Word Mac crashing issues, it is important to note what could have caused the problem to begin with. In this way, you would be able to understand why does Word keeps crashing on Mac and can even avoid it in the future.
• Mar 04, 2019  Word 2019 for Mac ISSUES - FLAWS - BUGS - Is there a way to overcome or fix them? These are for Word 2019 version 16.21.1 (19012303), but have been around also with previous versions, on macOS 10.12.6 (16G1815) Sierra: 1.
• Oct 06, 2017 I have tried every possible setting within Word for Mac to solve this issue, but to no avail. This problem appears to be specific to Word for Mac, as it does not occur when performing the same actions in Word for Windows on several machines. Any help is much appreciated.

1. Download Microsoft Word To Mac
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Apr 01,2020 • Filed to: Solve Mac Problems • Proven solutions

This is a query from one of the MS Word users on Mac that we have got recently. As you know, MS Word is a part of the Office suite, which is developed by Microsoft. Apart from Windows, it is also available for Mac and provides tons of utility features. Though, there are times when Word on Mac keeps crashing and users are not able to utilize its features or even save their existing files.

Don't worry! the issue is pretty common and can easily be fixed. In this guide, we will teach you why does Microsoft Word keeps crashing on Mac and how to fix this problem in 8 different ways. Apart from that, we will also discuss how to recover Word document after a crashed Mac. Let's begin and start a quick MS Word troubleshooting on Mac.

Microsoft Office for Mac 2011 14.7.7 Update This update fixes critical issues and also helps to improve security. It includes fixes for vulnerabilities that an attacker can use to overwrite the contents of your computer's memory with malicious code.

Part 1: Why Microsoft Word Keeps Crashing on Mac?

Before we discuss issues to fix the Microsoft Word Mac crashing issues, it is important to note what could have caused the problem to begin with. Mac microsoft 365 recovery files. In this way, you would be able to understand why does Word keeps crashing on Mac and can even avoid it in the future.

• Mostly, MS Word crashes because of a fault in the Office suite of the tool itself. Chances are that the application could not have been installed probably.
• You might be running an old or incompatible version of Word on your Mac.
• If you are using a pirated MS Word application, then it could have been corrupted as well.
• Sometimes, Mac doesn't give permissions to third-party applications (like Word), making them faulty to work.
• The source drive where MS Word has been installed could be corrupt as well.
• The location of the MS Word application could have been moved to someplace else.
• The application was crashed earlier or closed during processing, making it faulty or corrupt.
• Chances are that MS Word could have been infected by a malware.

Part 2: How to Fix 'Microsoft Word Keeps Crashing on Mac'

The good news is that most of these problems can easily be resolved if we follow the right approach. Ideally, you can fix Microsoft Word keeps crashing issue with these solutions.

1. Check the Hard Drive Name

A faulty hard drive name is one of the most common issues for Word to malfunction. This is because Mac provides a more flexible way to name the hard drive while Windows has certain restrictions. If needed, you might need to change the hard drive name as well to fix this. Here's how you can check and rename hard drive on Mac to make it compatible with Word.

1. Just click on the Apple logo on the top left corner of the desktop and open the Applications tab. Go to the Utilities section to open the Disk Utility window.
2. Select your Mac hard drive from the left and view its name and other details on the right (under the 'Partitions' tab).
3. Make sure that the drive has a name and it should start from a character. While it can have numbers, it should not have all numbers or any special character. Make the needed changes to rename the hard drive.

Once the hard drive has been renamed, you can restart Mac and try accessing MS Word on it again.

2. Clear the AutoRecovery Folder

As you know, Auto-save is an inbuilt feature in MS Word that automatically saves the running document in the background. It allows us to fetch our files back if they are lost or closed unexpectedly. Though, sometimes the AutoRecovery folder might cause some clash with the application itself, making it faulty. Therefore, you can consider clearing it to fix Word on Mac keeps crashing.

1. To start with, simply launch Finder on your Mac and from its menu, click on Go > Go to Folder.
2. Now, copy and paste the path '~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery/' on your Mac (without the quotes).
3. As you click on 'Go', it will open the AutoRecovery folder on your Mac. From here, you can just delete the auto-saved files so that the folder would be cleared.

3. Reset the Word Preferences

Sometimes, the reason for Microsoft Word Mac crashing could be the wrong preferences on the application as well. In order to resolve this, you can reset the preferences altogether and try restarting Word.

1. Firstly, select the Word icon on the desktop and go to the Word > Preferences option from the menu.
2. As the Word Preferences tab would be opened, click on the 'File Locations' icon from here.
3. This will open the File Locations feature on the screen. Click on the 'User templates' option and choose to 'Reset' it.
4. You can also click on the 'Modify' button to view it. Here, you can see a 'Normal' file. You can cut and paste it to any other location (like your desktop) or simply move it to the Trash as well.

After resetting the Word preferences, restart the applications and check if it fixes MS Word crashing on Mac or not.

4. Save the Word Document to another Location

Apart from the MS Word application, there could be a problem with the Mac storage. as well. For instance, if the particular partition or sector on the hard drive has been corrupted, then you should try to save your documents somewhere else. This will help you avoid Word crashing on Mac or prevent the loss of your important files as well.

1. Firstly, open the MS Word application on your Mac and try opening the file. If you are lucky, you would be able to open the file without the Word application crashing.
2. Quickly, go to the File menu and click on the 'Save As' option.
3. Now, browse to the location where you wish to save your Word document and give it the needed name.

Alternatively, you can also copy your MS Word file and just paste it to any other location as well.

5. Download and Install Word Updates

As stated previously, one of the reasons for Microsoft Word crashing on Mac could be an old version of the application. If the MS Word application has not been updated in a while, then it can encounter compatibility issues with Mac. The best way to fix MS Word crashing on Mac is by updating it. Not only will it fix the Microsoft Word Mac keeps crashing, it will also make the application more secure by installing the needed patches.

1. Simply launch the Word application on your Mac and from its menu, go to Help > Check for Updates.
2. From here, you can enable the automatic update option if you want to. Make the relevant selection and click on the 'Check for Updates' button again.
3. In no time, MS Word will connect to its server and look for any recent available update. Once it will notify you the same, you can just select the update and click on the 'Install' button.
4. Now, you can just wait for a while as Word would install the update and restarts in the end to a stable version.

6. Create another User Account on Mac

Although it might sound surprising, but there could be some issue with your user account on Mac as well. For instance, the account you are accessing might be blocked to use certain applications or there could be a clash with some commands. To avoid this problem and fix Microsoft Word keeps crashing on Mac, simply create another account on your system instead.

Download Microsoft Word To Mac

1. To start things, go to the Apple icon from the desktop and visit System Preferences.
2. Click on the 'Users & Groups' sections from here. Once its dedicated window will open, click on the lock icon at the bottom to make some changes in it.
3. You need to enter your administrator password to proceed. Afterward, click on the '+' icon to add a new account.
4. Simply enter basic details for the new account (like its type, name, and so on) and click on the 'Create User' button in the end.
5. If you want, you can create a different password for the new account and link it with the same iCloud account as well.

In the end, you can sign-out from the present account and log-in to the new account instead. Now, try to open MS Word and see if it resolves the problem or not.

7. Boot Mac in Safe Mode

Just like Windows, you can also boot your Mac system in a safe mode as well. The safe mode is mostly used for troubleshooting and it automatically turns on various secondary processes. In this way, you can check if there is a problem with the MS Word application itself or your Mac system. Here's how you can boot your Mac in safe mode and fix Microsoft Word crashing on Mac.

1. Simply turn on your Mac by pressing the power button. If you are already using it, then restart it instead.
2. As soon as you would hear the startup chime (or see Apple's logo), press the Shift key on the keyword.
3. Keep pressing it for the new few seconds as Mac would be restarted in the safe mode.
4. You can see 'Safe Mode' written at the top right corner of the screen now. Just log-in to any account and try accessing the MS Word application on it.

8. Run Disk Utility to Repair Crashed Word

If none of the above-listed techniques would fix MS Word crashing on Mac, then you can consider repairing the entire disk. Although it would take a lot of time, it will make sure that your Mac's disk would stay secure and in a healthy condition. To repair your Mac's disk and fix Word keeps crashing on Mac, follow these quick steps:

1. Look for the 'Disk Utility' option from the Spotlight and open it. Alternatively, from the main menu on Mac, click on Go > Utilities and launch the Disk Utility window.
2. From the left panel, you can select the primary disk on your system. In most of the cases, it is Macintosh HD. Now, click on the 'First Aid' option from its toolbar and confirm your choice.
3. As Mac would start repairing the disk, you can just wait for a while for the process to be completed.
4. Once it is done, restart your Mac and check if Microsoft Word keeps crashing on Mac or not.

Part 3: How to Recover Crashed Word Documents on Mac?

When any application crashes on Mac, we often end up losing its data. Similarly, if MS Word has been crashed while you were working on a document, then you might end up losing it forever. To avoid such an unwanted scenario, consider using Recoverit Data Recovery for Mac. It is one of the best data recovery tools for Mac that is used by leading experts. Developed by Wondershare, it provides a fast, easy, and highly secure way to get your data back. The application has a high data recovery rate and supports all the leading Word document extensions.

• With the help of Recoverit Data Recovery, you can get back your lost, deleted, or inaccessible Word files in a jiffy.
• The application supports all kinds of other data types too like photos, videos, PDFs, Excel sheets, emails, compressed files, and so much more.
• No matter what the situation is, Recoverit will help you in every possible data loss scenario like accidental deletion, corrupt storage, lost partition, etc.
• It follows different scanning modes, letting users save their time and get the expected results as well.

Video Tutorial on Mac File Recovery

How to Recover Word Document on Mac

In order to learn how to recover Word document after a crashed Mac, the following steps can be taken.

1. Select a target location

Simply launch Recoverit Data Recovery on your Mac and select a location where you wish to perform the scan. This would be the primary Macintosh HD in this case. Though, if you want, you can perform data recovery on an external device as well.

2. Scan for the lost files

As you would mark a source location and start the process, Recoverit will carefully scan the location. You are recommended to wait for a while so that the process can be completed without any trouble.

3. Preview and recover your Word files

When the data extraction process is completed, the application will let you preview the recovered content. Now, you can simply select the Word files you want back and save them to any secure place.

Part 4: Tips to prevent Word Keeps Crashing on Mac

If you don't want to suffer from an unexpected loss of data or MS Word crashing on Mac, then consider following these suggestions.

• Always make sure that the MS Word application is updated on your system. You can turn on the automatic update to save your time.
• Keep the real-time scanning of the firewall on, so that the application would be safe from any malware attack.
• Don't turn off your Mac when MS Word is still running in the background.
• Try not to close any MS Word document in between or in an unexpected manner.
• Install MS Word in the primary partition on your Mac hard drive (if you have multiple partitions).
• Don't install MS Office from an unreliable source (or a pirated version). Buy it from Microsoft's official website to avoid any software-related issue.

Now when you know how to fix Microsoft Word keeps crashing on Mac, you would be able to resolve this issue like a pro. Apart from listing different fixes for Word crashing on Mac, we have also provided a quick solution to perform data recovery on Mac as well. With the help of Recoverit Data Recovery, you can easily get back any lost or deleted content in no time. Go ahead and download the Mac data recovery tool on Mac or share it with others to teach them how to recover crashed Word document on Mac.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Note

If you experience specific issues when you use Word, visit the Word help center to search for information about your issue.

Summary

This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word. Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.

Resolution

Verify or install the latest updates

You might have to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can frequently correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Microsoft Office updates, see Update Office and your computer with Microsoft Update.

For list of the latest Office updates, see Office Updates. If your issue is not resolved after you install the latest Windows and Office updates, go to method 2.

It's a good idea to make sure that your computer has the latest updates installed for Windows. Updates often fix software problems. Before you use any of the following methods, try first to install updates. After you install the updates, restart your computer, and then start Word.

Troubleshoot problems that occur when you start Word

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Method 1: Insert your document into another file

The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.

To access a document but leave its final paragraph mark behind, follow these steps:

1. On the File menu, click New and then click Blank Document.
2. On the Insert tab, click Object in the Text group, and then click Text from File.
3. Select the file that you want to open and insert, and then click Insert.

Method 2: Start Word by using the /a switch

The /a switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified. To start Word by using the /a switch, follow these steps:

1. Type Run in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
2. In the **Run **dialog box, type winword /a, and then press Enter.

For more information about the /a switch, go to the following article in the Microsoft Knowledge Base:

826857 Description of the '/a' startup switch in Word

If the problem does not occur when you start Word by using the /a switch, try the next method to determine the source of the problem.

Method 3: Delete the Word Data registry subkey

Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry key by using the default settings.

Note When you delete the Word Data registry subkey, Word resets several options to their default settings. For example, Word resets the 'most recently used file' list on the File menu. Also, Word resets many settings that you customize in the Options dialog box.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To delete the Word Data registry subkey, follow these steps:

1. Exit all Office programs.

2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. Locate the following registry subkey, as appropriate for the version of Word that you are using:

   Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData

   Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData

   Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData

   Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData

   Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData

4. Click Data, and then click Export on the File menu.

5. Name the file Wddata.reg, and then save the file to the desktop.

6. On the Edit menu, click Delete, and then click Yes.

7. Exit Registry Editor.

8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Data registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Data registry subkey, and then try the next method.

Restore the original Word Data registry key

To restore the original Word Data registry subkey, follow these steps:

1. Exit all Office programs.
2. Double-click the Wddata.reg icon on the desktop.
3. Click Yes, and then click OK.
   If restoring the Word Data registry subkey doesn't work, go to the next procedure.

Method 4: Delete the Word Options registry key

The Word Options registry key stores options that you can set in Word. These settings are divided into default and optional groups. Default settings are created during the program setup. Optional settings are not created during setup. You can change both the default and optional settings in Word.

To delete the Word Options registry key, follow these steps:

1. Exit all Office programs.

2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. Locate the following registry subkey, as appropriate for the version of Word that you are running:

   Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions

   Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions

   Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions

   Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions

   Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions

4. Click Options, and then click Export on the File menu.

5. Name the file Wddata.reg, and then save the file to the desktop.

6. On the Edit menu, click Delete, and then click Yes.

7. Exit Registry Editor.

8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Options registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Options registry key, and then try the next method.

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To restore the original Word Options registry key

To restore the original Word Options registry key, follow these steps:

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1. Exit all Office programs.
2. Double-click the Wdoptn.reg icon on the desktop.
3. Click Yes, and then click OK.

Method 5: Replace the Normal.dot or Normal.dotm global template file

You can prevent formatting, AutoText, and macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file.

Important

This method includes renaming the global template file so that Word does not find it as expected when it restarts. This forces Word to re-create the global template file. By doing this, you save the original file in case you have to restore it. Be aware that when you rename the global template file, several settings are reset to their defaults, including custom styles, custom toolbars, macros, and AutoText entries. Therefore, we strongly recommend that you save the global template file and do not delete it.

Additional note In certain situations, you may have more than one global template file. For example, this occurs if multiple versions of Word are running on the same computer, or if several workstation installations exist on the same computer. In these situations, make sure that you rename each global template file so that it clearly reflects the appropriate Word installation.

To rename the global template file, follow these steps:

1. Exit all Office programs.

2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

   Word 2016, Word 2013, Word 2010, or Word 2007

   Word 2003

4. At the command prompt, type exit, and then press Enter.

5. Start Word.

If Word starts correctly, you have resolved the problem. In this case, the problem is a damaged global template file. Now, you may have to change several settings to restore your favorite options.

Note

The old global template file may contain customizations that can't be easily re-created. These customizations may include styles, macros, and AutoText entries. In this case, you may be able to copy the customizations from the old global template file to the new global template file by using the Organizer. For more information about how to use the Organizer to copy macros and styles, press F1 in Word to open Microsoft Word Help, type rename macros in the Search box, and then click Search to view the topic.

If the problem is not resolved, restore the original global template file, and then go to the next section.

Restore the original global template file

To restore the original global template file, follow these steps:

1. Exit all Office programs.

2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

   Word 2016, Word 2013, Word 2010 and Word 2007

   Word 2003

4. Type exit, and then press Enter.

5. Start Word.

Method 6: Disable the Startup folder add-ins

When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word. To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins.

To do this, follow these steps:

1. Exit all Office programs.

2. Start Windows Explorer. Type windows ex in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter: Word 2016

   64-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup

   32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup

   64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup

   32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup

   Word 2013

   64-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup

   32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup

   64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup

   32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup

   Word 2010

   %programfiles%Microsoft OfficeOffice14Startup

   Word 2007

   %programfiles%Microsoft OfficeOffice12Startup

   Word 2003

   %programfiles%MicrosoftOfficeOffice11Startup

4. Right-click one of the files that is contained in the folder, and then click Rename.

5. After the file name, type .old, and then press Enter.

   Important

   Make a note of the original file name so that you can restore the file, if it is necessary.

6. Start Word.

7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

   If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.

8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then click OK. For Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista

   %userprofile%AppDataRoamingMicrosoftWordStartup

   For Windows XP

   %userprofile%Application DataMicrosoftWordStartup

9. Repeat steps 3 through 6 for each file in this Startup folder.

If the problem is not resolved after you disable the Startup folder add-ins, go to the next method.

Method 7: Delete the COM add-ins registry keys

You can install COM add-ins in any location. Programs that interact with Word install COM add-ins. To determine whether a COM add-in is causing the problem, temporarily disable the COM add-ins by deleting the registry keys for the COM add-ins.

To delete the COM add-ins registry keys, follow these steps:

1. Exit all Office programs.
2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
3. Locate the following registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
4. Click Addins, and then click Export on the File menu.
5. Name the file WdaddinHKCU.reg, and then save the file to the desktop.
6. On the Edit menu, click Delete, and then click Yes.
7. Locate the following registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
8. Click Addins, and then on the File menu, click Export.
9. Name the file WdaddinHKLM.reg, and then save the file to the desktop.
10. On the Edit menu, click Delete, and then click Yes.
11. Exit Registry Editor.
12. Start Word.
    If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.

Determine which COM add-in program is causing the problem

To determine which COM add-in program is causing the problem, follow these steps:

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1. Exit all Office programs.

2. Double-click the Wdaddin.reg icon on your desktop.

3. Click Yes, and then click OK.

4. Use one of the following procedures, as appropriate for the version of Word that you are running:

   Word 2016, Word 2013, or Word 2010

   1. On the File menu, click Options.
   2. Click Add-Ins.
   3. In the Manage list, click COM Add-Ins, and then click Go.

   Note If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.
   4. Click OK to close the COM Add-Ins dialog box.
   5. On the File menu, click Exit.

   Word 2007

   1. Click the Microsoft Office Button, and then click Word options.

   2. Click Add-ins.

   3. In the Manage list, click COM Add-ins, and then click Go.

      If an add-in is listed in the COM Add-Ins dialog box, click to clear the add-in check box. If more than one add-in is listed, click to clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.

   4. Click OK to close the COM Add-Ins dialog box.

   5. Click the Microsoft Office Button, and then click Exit Word.

   6. On the File menu, click Exit.

5. Start Word.
   If the problem is resolved when you start Word, you have determined which COM add-in is causing the problem. If you must have the features that the add-in provides, you must determine which add-in includes those features so that you can contact the vendor for an update.

If the problem is not resolved when you start Word, repeat steps 4 and 5 for each COM add-in that's listed until you determine which add-in is causing the problem.

Microsoft publisher download mac free. To restore the COM add-ins, repeat step 4, but select the check box for each COM add-in that you want to restore.

Method 8: Change the default printer

To change the default printer, follow these steps:

1. Exit all Office programs.
2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
3. Right-click Microsoft XPS Document Writer, and then click Set as default printer.
4. Start Word.
   If the problem is resolved after you start Word, you have determined that the printer is causing the problem. If this is the case, contact the vendor to see whether there is an update for the printer driver.

Microsoft Support options

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If you can't resolve this problem, you can use Microsoft Support to search the Microsoft Knowledge Base and other technical resources for answers. You can also customize the site to control your search. To start your search, go to the Microsoft Support website.

Additional resources

If you experience specific issues when you use Word, go to the following websites to search for specific information about your program version: